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Full Job Description
Payroll Title:
HR AST 3
HR AST 3
Department:
HEALTH HUMAN RESOURCES
Hiring Salary Range
$24.00 – $30.00 / Hour
Worksite:
Mission Valley
Appointment Type:
Career
Appointment Percent:
100%
Union:
Uncovered
Total Openings:
1
Work Schedule:
Days, 8 hrs/day, Mon – Fri
#120978 (HR) Human Resources Assistant
Filing Deadline: Tue 1/24/2023
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
For the safety and well-being of the entire university community, the University of California requires, with few exceptions, that all students, faculty and staff be vaccinated against the COVID-19 virus and influenza before they will be allowed on campus or in a facility or office. For more information visit: Flu Vaccine Mandate / COVID Vaccine Policy
UCSD Layoff from Career Appointment: Apply by 1/12/23 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 1/24/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Placement within the salary range is determined by internal equity, relevant qualifications, and collective bargaining agreements (when applicable).
DESCRIPTION
UC San Diego Health Human Resources (HHR) mission is to attract and develop the talent who enable us to discover, teach, and heal. We are looking for a customer service oriented professional!
The Human Resources (HR) Assistant will be a direct contact for employee questions providing guidance to help resolve and provide quality customer experience. The HR Assistant will work directly with all units within HR and assist as needed whether it’s related to Operations, Benefits, etc. Manages direct phone call inquiries from employees and managers and provide immediate assistance or refer employee to more specialized areas for support. This is an entry-level, professional HR position that involves heavy phone support, high quality customer service with the ability to guide employees and managers to the appropriate next steps. The ideal candidate will be extremely detailed oriented, have excellent customer service skills and be extremely proficient in Microsoft Excel and related programs.
Key Responsibilities include:
Answer HR central phone line and provide customer support.
Accurately complete deadline driven PeopleSoft entries to update employee records and pay.
Provide employees information about the full range of benefits available through UC, including retirement eligibility.
Provide employees with standard information regarding department and organization HR practices and procedures.
Provide administrative support to several of the following: talent acquisition, classification/compensation, employee relations, labor relations, benefits, operations and learning and organizational effectiveness.
Other duties as assigned.
MINIMUM QUALIFICATIONS
High school diploma; and/or equivalent experience.
Three (3+) or more years of relevant experience (customer service, office management, etc.).
Proven experience and proven success providing front line customer support.
Excellent communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
Demonstrated knowledge of and/or experience in Human Resources.
Proficient in Microsoft Office (Outlooks, Excel, Word, and PowerPoint).
PREFERRED QUALIFICATIONS
PeopleSoft experience
Experience working in a call center
SPECIAL CONDITIONS
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act Full Salary Range: $37,900 – $85,300 Annually
The University of California, San Diego is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Expected Pay Scale. Placement within the Expected Pay Scale is determined by internal equity, relevant qualifications, and collective bargaining agreements (when applicable).
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
