Full Job Description
As a member of the Benefits Processing Team, the Benefits Process Specialist is responsible for ensuring all employee benefit elections are entered into and processed accurately utilizing the University’s Human Resource Information Systems (PeopleSoft, Retiree Database & Banner). The position will communicate benefit elections, changes, and potential discrepancies with vendors. The Benefits Process Specialist will provide excellent customer service to department administrators, employees, retirees and their dependents when addressing benefit related inquiries and issues.
Minimum Qualifications (or equivalent combination of education and experience)
Associate’s degree with one to three years related experience or an equivalent combination of education and experience. Demonstrated ability to work in a fast-paced, high volume, deadline driven environment and serve as an effective team member. Proficiency with computer software and the ability to learn new systems and software is essential. Ability to effectively communicate with customers to obtain information and provide assistance is required. Ability to maintain confidentiality required.
Ability to work effectively with a wide range of University students, personnel, and affiliates, and across multiple disciplines. Demonstrated commitment to diversity, social justice issues, and fostering a collaborative, multicultural environment.