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Job Description
About Upstart
Upstart is a leading AI lending platform partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.
By leveraging Upstart’s AI platform, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates, while simultaneously delivering the exceptional digital-first lending experience their customers demand. Upstart’s patent-pending platform is the first to receive a no-action letter from the Consumer Financial Protection Bureau related to fair lending. Upstart not only supports a large remote workforce, but also has offices in San Mateo, CA; Columbus, OH; and Austin, TX.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!
The Team
As a Compliance Manager, Fair Lending and Model Compliance at Upstart, you will be a key partner in driving, managing, and leading the implementation of fair lending practices across the company, as we improve, manage, and grow our products. Someone that is successful in this role has a strong fair lending foundation and basic knowledge in applied statistical methods and is familiar with modern predictive modeling techniques. This is a unique opportunity to be a fair lending subject matter expert and work on various aspects of model development and changes. You will develop relationships of trust within the organization so that your role is a value add for the business unit. You will be an integral part of the conversation when new features or processes are developed versus getting involved after the fact.
Position Location – This role is available in the following locations: San Mateo, Columbus, and Remote #LI-REMOTE
Time Zone Requirements – This team operates on the East/West Coast time zones.
Travel Requirements – This team has regular onsite collaboration sessions. These occur 3 days per Quarter at either the Columbus or San Mateo office . If you need to travel to make these meetups, Upstart will cover all travel related expenses.
How you’ll make an impact:
Provide fair lending compliance oversight when working with internal business partners who train and update models.
Participate in cross functional teams to identify, research, review and document risks, vulnerabilities, controls and mitigants of new products through laws, regulatory guidance and industry trends and form a fair lending assessment.
Assist in operationalizing the fair lending compliance program using data and technology whenever possible to efficiently implement policies, procedures and monitoring activities.
Analyze, design and implement processes to allow for effective compliance oversight.
Regularly collaborate and communicate with business partners to address compliance risks, needs and identify areas of improvement or trends.
Maintain an up-to-date knowledge of Upstart’s current and future product offerings, and compliance related issues that could face Upstart.
Identify gaps and/or requirements needed to support program oversight and ing.
Maintain industry and regulatory knowledge for fair lending.
What we’re looking for:
Minimum requirements:
Adaptable and flexible to changing priorities and situations.
3+ years of compliance, audit, or model risk management experience in a Financial Services/Fintech environment with knowledge of consumer protection regulation including working knowledge of applicable laws including; ECOA, FCRA, UDAAP, Privacy.
Prior experience in operationalizing a compliance program including identifying risks, developing requirements and testing procedures, training, and managing third party relationships.
Knowledge in applied statistical methods (e.g., hypothesis testing, linear and logistic regression).
Ability to quickly piece together various pieces of information to form a broader picture.
Bachelor’s degree or relevant work experience.
Preferred qualifications:
Familiarity with modern predictive modeling techniques and methods to explain them (SHAP, etc.) is a plus.
Excellent communication, organization, project management, and interpersonal skills with demonstrated decision-making capability while dealing with competing interests.
Self-starter mentality with the ability to work well under pressure and a strong sense of personal accountability and ownership.
Strong commitment to ethics and exercises good judgment.
Flexibility and willingness to learn and take on new evolving responsibilities.
What you’ll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage
Personal Development and Technology & Ergonomic Budgets
Life insurance and disability benefits
Clubs and Activities (Game Nights, Fitstarters, Superwomen, Book Club, Investing Club, Money Discussions, Photography Club and Basketball teams)
Generous vacation policy
401(k) and Employee Stock Purchase Plan (ESPP)
Catered lunches + snacks & drinks
The minimum base pay for this position in Colorado is $112,000 + bonus + equity + benefits. Base pay may vary depending on job-related knowledge, skills, and experience. This information is provided in accordance with the Colorado Equal Pay Act. It is specific to Colorado and may not be applicable to other locations.
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
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