Zen Space Wellness Hiring for Front Desk Receptionist for Wellness Boutique Job at Portland, OR Full Time

Front Desk is responsible for the daily flow and care of patients in our office. As the front desk is the first and last point of contact for all of our patients, we place high importance on our front desk staff to be professional, friendly, detail-oriented & efficient multi-taskers. It is a fast-paced position that requires finely tuned attention to detail in the midst of being interrupted constantly by phones and patients flowing in and out of the office.

ROLES AND RESPONSIBILITIES

• Drive business- ensure internal cross referrals are happening, work with practitioners to ensure all patients have treatment plans and are booked out if possible

• Assist with marketing- take initiative to ensure we have a continual flow of clientele

• Greet all patients

• Check patients in and out

• Collect payments (copays, coinsurance, deductible)

• Scheduling

• Upload documents to patients records

• File all patient files by end of shift

• Check email and respond appropriately

• Check online/call insurance companies regarding information for new/existing patient’s benefits (PBV) and respond to patients with info within 24/hr business day

• Follow up with unpaid insurance claims

• Assist owner with payroll

• Answer phones

• Handle petty cash

• Help out with any requests from DC/LAcs/LMTs

• Help with general cleaning duties around the space. Ensure the waiting areas tidy, cleaning the BR, sweep/vacuum as needed, collecting empty glasses, laundry, maintaining tea and water levels and various other duties as needed.

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We currently have a wonderful team and are looking for someone we can rely on! Look forward to meeting you!

Job Types: Full-time, Part-time

Pay: $17.00 – $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

COVID-19 considerations:
Remote interview process
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location