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Manager of Operations (Administrative Assistant) – Radiology Full-Time
OVERVIEW:
University Center Imaging, the leading provider of outpatient imaging services in Brevard County, is currently seeking a highly dependable and resourceful Administrative Assistant.
As directed by the Administrative Services Manager, this position serves as UCI’s Administrative Assistant to participate in all scheduling, front desk, authorizations, medical records, and day-to-day administrative operations. This person is responsible for assisting and reporting to the Administrative Service Manager by building and maintaining a best-in-class front desk, scheduling, authorizations, and medical records departments at University Center Imaging. Best-in-class status is characterized by highly competent staff who work in a team-oriented manner to consistently meet or exceed the performance standards. The Administrative Assistant will be expected to consistently achieve high customer satisfaction ratings and uphold UCI’s status as a premier imaging center in Brevard County.
MANAGEMENT AND ADMINISTRATION:
Demonstrates, through behavior, MTT’s our core values by seeking to first understand, intelligent resourcefulness, respecting the time of our patients and coworkers, helping and contributing and is intensely focused on continual learning and improvement:
- Ensures updates and new policies are relayed to employees and carried out.
- Ensures patients are scheduled and registered correctly by monitoring employee/patient process.
- Ensures patients have accurate verification of benefits, pre-authorization, and pre-certification of Imaging exams by monitoring employee/patient process.
- Assumes duties of other departmental personnel as circumstances demand within the department.
- Order supplies for front office, medical records, scheduling.
- Supervises support staff, evaluates performance, and works with HR during interviews of prospective employees.
- Authorizes time off for employees.
- Creates staffing schedules and coordinates work schedule to achieve maximum productivity and efficiency.
- Monitors absenteeism and tardiness
- Functions as a liaison between billing and patients registers. Fields questions by both physicians and patients regarding codes, charges, etc.
- Compiles daily/monthly reports.
- Identify and communicate concerns to manager.
- Works with IT when technical issues arise and ensures resolution is obtained.
QUALIFICATIONS & EDUCATIONAL REQUIREMENTS
- Bachelor’s degree or equivalent, preferably in Health Care Administration or Radiologic Sciences
- Minimum 2 years of managerial/leadership experience in a clinical/medical setting
- Knowledge of RIS systems (Knowledge of Royal a plus)
- Working knowledge of PACS/EMR systems
- Knowledge of CPT, ICD-10, and billing processes in Radiology
- Knowledge of HIPAA compliance
SKILLS:
- Strong leadership skills
- Ability to coordinate collaboration of multiple departments
- Strong problem-solving skills
- Strong computer skills with high proficiency in Microsoft Excel and Microsoft Word
We have an excellent compensation and benefits package for the right candidate and are looking to fill the position immediately.
APPLY at: https://secure4.saashr.com/ta/6164536.careers?CareersSearch
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
Must wear a mask and so do our patients
Education:
- Bachelor’s (Required)
Experience:
- Managerial/Leadership in a Healthcare Setting: 2 years (Required)
- RIS: 2 years (Required)
- Knowledge of PACS or EMR: 1 year (Required)
- CPT, ICD-10, and billing processes in Radiology: 1 year (Required)
Willingness to travel:
- 25% (Required)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location
