Our client has 15 offices across the U.S. and is a leading provider of information management systems with robust, cloud-based content services platform serves as the centerpiece of the digital solutions. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources they deliver clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management and advanced analytics capabilities, as well as a full suite of document storage, scanning and physical records management services.
Position
Our client has an opening in the Indianapolis office for an Operations Manager to manage the Operations department.
The Operations Manager has overall responsibility for the critical issues of branch operations and profitability including gross margins, operating expenses, customer service, and resolution of personnel issues.
Requirements:
Minimum five years of operation management experience
Ability to oversee multiple departments
Knowledge of O’Neil document management software a plus
Ability to work independently and handle multiple tasks
Excellent written and verbal communication skills
Excellent knowledge of Microsoft Office product suite
Ability to review and analyze financial reports
Responsibilities:
Manage and oversee daily operation; Transportation Dept. , Record Center, Shredding and Administration
Manage monthly billing process, accounts payables and collections
Manage a staff of 20 team members
Maintain a high customer satisfaction level for all accounts
Interview, hire, develop and cross train staff in various positions
Manage and process weekly payroll
Oversee and manage building operations and maintenance programs
Responsible for vendor management
Oversee fleet management; DOT requirement and vehicle maintenance
Ensure all requests are processed accurately and on time.
Responsible inventory management
Review, evaluate and improve operating processes for each department
Ensure all company guidelines and procedures are followed.
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