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RESPONSIBILITIES: Contribute to the management of partnering relationships with internal clients, building effective working relationships and providing high-quality professional services to support in delivering business strategy and plans. Help develop procedures for an area of the organization, and monitor their implementation. Draft HR frameworks and tools within an area of expertise to meet business needs, ensuring compliance with specified design principles, internal policies, and external legal requirements. Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions. Investigate complex hypotheses, using a wide range of HR data to diagnose underlying causes of key business issues and identify opportunities to enhance employee engagement and/or improve business performance. Investigate, and propose solutions for, complex ER cases in liaison with line managers; coordinate the organization’s response to legal cases brought by individuals; contribute to the preparation of legal submissions and ensure all parties complete casework accurately and within deadlines. Specify, develop, and test HR data collection procedures and tools within an area of HR practice to meet defined key principles and ensure compliance with external requirements.
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through on going education, attending conferences, and reading specialist media.
BEHAVIORAL COMPETENCIES Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms . Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. Business Insight Applies knowledge of business and the marketplace to advance the organization’s goals. For example, has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives. Ensures Accountability Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. Optimizes Work Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stake holders; discusses how to resolve the issue.
Decision Quality
Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions. Drives Engagement Creates a climate where people are motivated to do their best to help the organization achieve its objectives. For example, shares insight into the purpose of the work, involves others appropriately and gives them credit for their contributions. Praises the successes of others. Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages “us versus them” thinking; shows appreciation for others’ ideas and input. Self-Development Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, creates a development plan that states clear goals and the tactics to achieve them. Gathers information on whereto focus. Makes efforts to apply new skills on the job. Manages Conflict Handles conflict situations effectively, with a minimum of noise. For example, seeks out a variety of opinions and options; maintains an open mind; takes steps to ensure conflict remains constructive; avoids polarized or unilateral decisions; seeks agreement on critical issues. SKILLS Data Collection and Analysis Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making. Planning and Organizing Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. Policy and procedures Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. Verbal Communication Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. Assessment Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations. Business Requirements Analysis Works without supervision and provides technical guidance when required on analyzing the business requirements that IT solutions must meet. Compliance Management Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations. Employee Relations Works without supervision and provides technical guidance when required on making sure that the organization manages its employee relations within a clear framework that embodies corporate values and policies, while also complying with all legal requirements. Policy and Regulation Works without supervision and provides technical guidance when required on interpreting and applying knowledge of laws, regulations and policies in area of expertise. Presentation skills Uses comprehensive knowledge and skills to communicate with other people independently while providing guidance and training to others on speaking in a clear, concise and compelling manner. Review and Reporting Applies comprehensive knowledge and skills to work independently while providing guidance and training to others on reviewing and creating relevant ,lucid and effective reports. Action Planning Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements. Learning and Talent Development Works without supervision and provides technical guidance when required on motivating all employees to learn, grow and develop so that they can obtain the knowledge and experience they need to help the organization reach its goals.
EDUCATION General Education University (First degree) in HR related field. Preferred: HR Certification
EXPERIENCE General Experience Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)
Managerial Experience: None
Location: 3780 W. 104 St
#CGIIND
Job Type: Full-time
Schedule:
Ability to commute/relocate:
- Hialeah, FL 33018: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Human resources: 3 years (Preferred)
Language:
- English/Spanish (Required)
Work Location: One location
