Marcum Hiring for Director, Outsourced HR at Hartford, CT Full Time

Marcum LLP offers a great career with exceptional benefits.

There’s a lot to think about when it comes to launching your accounting career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-leading technology, all within an environment that values your contributions and supports your professional growth.

At Marcum, eligible associates receive a benefits package that includes health, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, and transit benefits, as well as paid time off, a 401(k)plan with an employer contribution, and a profit sharing plan.

We are actively seeking a high energy and self-motivated Human Resources professional to join our growing team in Connecticut. This position is responsible for performing full scope human resources services that span the life cycle of an employee for clients. Each client engagement will be different depending on the services desired by each client and depending upon each client’s culture and HR processes and systems.

Essential Duties and Responsibilities:
Serves as the first line of contact with clients and manages the day-to-day HR operations as specified in our scope of services agreement with each client.

Provides benefits administration to include enrollment, change reporting, COBRA administration, invoice reconciliation, annual renewal activities and being the liaison between employees and the benefits broker/ insurance carriers.

Informs clients and colleagues of changes to or non-compliance with applicable federal and state employment laws so that clients maintain compliance.

Processes payroll using a third party payroll platform; manages the timekeeping system (if applicable); answers payroll related questions of employees and clients; and, ensures accurate completion of W-2 wage statements.

Drafts policies for clients that comply with applicable employment laws and that suit the workplace culture of the clients’ organizations.

Provides on-site support to clients as needed.

Participates in initiatives that improve the Managed HR Services department.

Supports other Managed HR Services team members with their work load as needed.

Contributes ideas, knowledge and past experiences to the Managed HR Services team to help the team continue to evolve and grow to accommodate additional client engagements and team members.

Required Skill Set:
Interpersonal Skills: Focuses on resolving conflict, takes accountability for his/her actions; maintains confidentiality; listens to others without interrupting; remains calm under pressure; and, views every “issue” as nothing more than a problem to be solved.

Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; and, makes timely decisions.

Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for his/her own actions; follows through on commitments.

Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; meets commitments; manages client expectations in an environment where priorities constantly shift; work product is accurate; and, keep other team members appropriately updated on client situations.

Oral Communication: Speaks clearly and persuasively in positive or negative situations; practices active listening skills and seeks clarification when needed; responds well to questions; demonstrates group presentation skills; and, participates in meetings.

Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; and, able to read and interpret written information.

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interest; able to build morale and group commitments to goals and objectives; supports everyone’s effort to succeed

Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes and schedules other people and their tasks; and, develops realistic action plans.

Additional Skills and Abilities:
Strong verbal and written communication skills. Well-developed interpersonal skills.

Strong organizational skills.

Demonstrated initiative to keep abreast of HR trends and changes and to conceptualize and implement changes to increase effectiveness and efficiency.

Knowledge of federal and state employment and benefit laws.

Ability to analyze data and provide recommendations.

Full understanding of customer service philosophy and procedures of the Firm.

Ability to motivate staff and deal effectively with performance problems. Exhibits objectivity and openness to others’ views.

Ability to work independently and as a member of a team.

Positive attitude, service-minded, and solutions-based.

Required computer skills: working knowledge in database software, HRIS, internet software, payroll systems, Microsoft Word, PowerPoint, and Excel.

Ability to learn new systems as required.

Minimum Qualifications:
Bachelor’s degree in Human Resources Management or other related education, and a minimum of ten years’ relevant experience or any similar combination of education and experience.

PHR, SPHR, SHRM-CP or SHRM – SCP strongly desired. Other HR certifications a plus.

Knowledge of federal and state employment and benefit laws and HR trends and changes.

Required computer skills: strong Excel skills, Microsoft Word, Microsoft PowerPoint, HRIS platforms, and payroll platforms.

Independent thinking; self-assessing and self-correcting behaviors.

Ability to use systems by conceptualizing and implementing needed processes.

Acute attention to detail.

Must work well independently in a matrixed environment.

Marcum LLP is an Equal Opportunity Employer

Marcum LLP does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.