ANEW Health Care Services Hiring for HR Generalist at Milwaukee, WI Full Time

We are looking for an HR Generalist to join our Human Resources Department. The Human Resources Generalist would be working in partnership with another HR Generalist, along with HR intern(s) and other support staff. This HR Department supports 875 employees, all of whom are providing in-home personal care and supportive homemaking services for frail elders, adults with chronic illnesses or disabilities. Our agency works to assist clients remain safe and independent in their own home.

While this is a generalist position and the individual will be trained to cover various areas of HR, this individual will primarily focus on managing employee investigations, disciplinary actions, separations, unemployment insurance, and assisting with payroll functions.

To be successful in this position a person should be organized, flexible and adaptable, have the ability to deal with complex issues, possess strong leadership qualities, possess Human Resources experience, and make effective decisions while acting in accordance with labor laws, standards, and policies.

JOB SUMMARY: Primary responsibilities include: 1) Complete all aspects of the hiring process for field employees– reviewing applications, completing necessary background checks, conducting interviews, completing reference checks, providing company orientation, and completing all necessary “new hire” paperwork. 2) Conduct field employee counseling and terminations, as needed. 3) Maintain and organize all field employee personnel files and databases. 4) Assist/support billing department and field employees with payroll set-up, management, and reporting. 5) Act as a liaison with Union and/or office staff regarding field employee issues/grievances, company policy and procedure, salary/benefits. 6) Collaborate with government and other outside agencies relative to formal employee complaints (DWD/EEOC), unemployment hearings, worker’s compensation claims, verification of employment, etc. All tasks are to be completed via set policy and procedure and in compliance with all applicable employment laws and HIPAA regulations.

JOB DUTIES AND RESPONSIBILITIES:

• Reviews all employment applications and interviews all prospective field employees. Maintains a pending/new hire database and a log of all candidates not eligible for hire.
• Conducts criminal and caregiver background checks on all potential new hires. Conducts and/or ensures that all existing employees have all required background checks done every four years. Ensures that all the above gathered information is updated timely in appropriate database.
• Conducts reference checks and/or employment verification on all potential new hires.
• Demonstrates ability to conduct criminal and caregiver background checks. Does upon hire and at designated intervals.
• Schedules and coordinates new employees for orientation and training. Notifies QHO Training of projected attendance for each orientation and/or training session at least 2 working days prior to start. Communicates new hire information and status to appropriate staffing personnel for coordination of service initiation.
• Conducts new employee orientations and in-services.
• Maintains/ensures that all field employee personnel files are complete and intact at all times.
• Enters all new employee information into scheduling and payroll systems. Keeps field employee information current in both systems, at all times, through employee discharge.
• Completes all new hire paperwork for employee personnel folders (I-9, W-4, State of Wisconsin New Hire Report, etc.)
• Ensures accurate completion, communication, and follow-up on field employee counselings, suspensions, and/or terminations, as designated in company policies & procedures and in the CBA with SEIU Healthcare Wisconsin. Files all required documentation in employee personnel record accordingly. Provides terminated employee files to SHO Director for final review and signature.
• Ensures accurate completion of field employee incident forms; notifies and coordinates with Administration all employee incidents as soon as information becomes available, for timely and appropriate follow up as needed as it related to worker’s compensation claims.
• Responds to unemployment compensation claims within required timelines and attends unemployment hearings as needed.
• Oversees all field employee paid time off (PTO). Specifically, manages a database, tracks eligibility, processes requests, answers questions about, etc.
• Ensures completion of the scheduling of all field employee supervisory (QA) visits, and 1:1 Skills tests, in partnership with the Field Instructors and HR Assistant.
• Maintains and updates a variety of field employee databases (mailing lists, class schedules, EEOC data, skills tests, background checks, unemployment tracking, etc).
• Assists Payroll Coordinator/Billing Manager with office payroll process; communicates payroll changes to other office staff and/or field employees as needed. Able to run and interpret a variety of reports on payroll company’s web access database.
• Ensures compliance with federal regulations regarding HIPAA, a Drug Free Workplace, Universal Precaution procedures, OSHA, and Bloodborne Pathogen Control.
• Routinely communicates and/or meets with SHO Director regarding daily HR activities, operations, and/or “special project” updates.
• Appropriately intervenes and follows up with employee and client satisfaction surveys and complaints.
• Keeps current on health care regulations/trends and employment laws as is relative to personnel/human resources.
• Participates in meetings, conferences and continuing education programs, as directed.
• Maintains a solid understanding of the company’s contractual obligations with the Milwaukee County Department of Family Care.
• Maintains a solid understanding of the Collective Bargaining Agreement (CBA) with Local 150, SEIU Healthcare Wisconsin, CTW, CLC.
• Acts as a positive marketing representative to former, current, and future business connections. Acts as a liaison with personnel, clients, physicians and community agencies.
• Follows company policies and procedures.
• Protects privacy and maintains confidentiality of sensitive employee, participant, and agency information (follows HIPAA guidelines).
• Performs other duties as assigned. Demonstrates willingness to accept and try new ideas and duties.
• A 4 week notice of intent to terminate employment is recommended for this position.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and strong attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytic and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability and willingness to take initiative.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS.

Education and Experience:

• Bachelors degree (preferably in Human Resources, Business Administration, or related field) OR Associates degree with at least six years of Human Resource Generalist experience.
• At least two years of human resource management experience preferred.
• SHRM-CP, PHR, or other relevant specialized training or certificates are welcomed.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organizational facilities.
• Must be able to read handwritten and/or typewritten material.

Rate of pay will depend on education and experience.

About us:

This role is being hired by ANEW Health Care Services in Wauwatosa, WI. ANEW is a local family-owned business committed to serving the total needs of the elderly and disabled communities and to developing excellent caregivers. We thrive on working as a team. We offer a supportive culture where employees bring out the best in one another. We’re serious about our work, but also embrace fun and flexibility to get the job done. Our workplace is known for holiday parties and office decoration competitions, Brewers opening season grill out, summer pig roast, company game or art nights, charity collections and various potlucks.

What we offer:

Helping individuals maintain their dignity, independence and well-being is meaningful and rewarding work. ANEW offers competitive pay and a robust benefits package including Health insurance, Dental insurance, Vision coverage, complimentary Life and AD&D Insurance, complimentary Short Term Disability Insurance, generous PTO accrual, Paid Company Holidays, 401(k) Retirement Plan, and access to an Employee Assistance Program. We also participate in various employee discount programs.

Job Type: Full-time

Pay: $21.00 – $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Milwaukee, WI 53213: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Human Resources: 2 years (Preferred)

Work Location: One location