At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and focused on our customers’ success. Our Enterprise Solution Sales team builds and implements a sales strategy. They guide the use of select products and services to our largest customers. At the same time, we want our Strategic Account Executives, to be an advocate for our customers, providing feedback to our product and engineering teams and helping us improve our customer experience. They lead territories comprised of named accounts and a geographic region, frequently working arm-in-arm with our own Strategic Account Managers, Solution Engineering, Channel Partners, Product and Marketing organization. This is a remote position and will report into our Head of Strategic Solution Sales, West. Gartner lists Atlassian’s Jira Service Management as a leader in the service management magic quadrant, our service management solution is one of the fastest growing solutions in the company. This is simply one of the most exciting and impactful strategic selling opportunities in the software industry!
- Define and implement a clear vision for your territory and plan/communicate on funnel/account/territory status, resource requirements, challenges, and successes.
- Champion teamwork to partner in tandem with other parts of the Atlassian’s GTM organization on ensuring customers are completely educated on the benefits of Jira Service Management.
- Work with Atlassian’s Partner Managers, and directly with our vast Partner ecosystem to succeed in a co-sell motion.
- Regularly leverage leading SaaS tools to work collaboratively both virtually and on-site with your customers.
- “Be the change you seek” and demonstrate unselfish leadership while helping Atlassian continuously improve our ability to better serve our marketplace.
- And never, ever F@%# the customer!
- Substantial experience working in a strategic sales environment and exceeding sales-plan goals.
- You have 7+ years experience working in enterprise SaaS software – specifically within IT Service Management, Workflow and Automation, Digital Transformation, Agile PPM or other enterprise solutions.
- A history of working in multi-channel, multi-product firms where internal/external bridge-building and partnering is necessary .
- Superb experience positioning and selling value and calculating Return On Investment.
- Mastery of executive-level communication
- A history of working with technology evaluation and procurement teams.
- Compassion, hunger and a big EQ.
- A versatile mindset and aim to be the very best. Leave your ego at the door!
- A Customer-First approach. You aren’t satisfied until our customers are enthusiastic references.
