Role: HR Readiness Analyst
Location: Remote
Duration: Long term Contract
Job description:
We are looking for a document writer / training coordinator who can partner with our HR COEs and be part of a dynamic team focused on operationalizing our future state processes through knowledge articles, communication, training documentation, etc. This person will work with multiple teams to make sure they have what they need to be ready to adopt changes with our HR transformation effort. It is a dynamic, fast-paced role that will require great communication and writing skills along with an ability to hear the voice of our customers and translate it into the documentation and training that you are developing.
Responsibilities:
Lead and own ES readiness activities that will enable the roles and responsibilities as aligned to new processes defined for our HR transformation
· Create L4 process maps (if/where necessary)
· Translate process maps into clear operational hand-offs and support training of HR teams on those hand-offs
· Develop “lower level” documentation (e.g., desktop procedures, call scripts, FAQs, others)
· Prepare for training and service rehearsal testing
An Ideal Fit:
· Has experience with HR business and processes and Workday
· Understand how a process is designed and can partner with owners to develop tools for the internal teams to be ready to operationalize change
· Enjoys documenting and writing knowledge articles, process handoff spreadsheet and tools and general training / communications
· Understands HR and how HR needs to work together to deliver on a process or journey
Partner closely with the business and technical experts, providing the functional requirements –
· Self-starter who can proactively work across teams to understand process documentation and translate it into training and communication
· Creative problem-solver who can develop thoughtful, innovative solutions to unforeseen challenges
· Ability to translate needs into pragmatic solutions.
· Ability of managing multiple, rapidly-changing priorities, deliverables and milestones.
· Strong communicator – has the ability to partner with people at different levels within and outside of the HR function
· Successful track record of managing initiatives across a series of competing priorities
Experience/skills required:
· Bachelor’s Degree in Communications, Business or related field.
· Strong knowledge of HR processes and compliance needs.
· 2-3 years of training, business analyst experience or document writing experience.
· 2-3 years of project/program management experience.
· Experience working with multiple geographies
· Experience with Workday
Desired Experience:
· Salesforce products, Google Suite, Quip, Smartsheets, etc.
· Leading or participating in HR transformation effort
· Experience with process documentation, training and knowledge article writing
HRIS experience
Job Type: Contract
Pay: $35.00 – $40.00 per hour
Schedule:
Experience:
Work Location: Remote
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