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Full Job Description
Company Description
Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
Job Description
RESPONSIBILITIES
Investigate Employee Relations issues and promote a Positive Work Environment
Conduct initial investigations of employee complaints, document findings, analyzes situation for potential liability, and partner with HR Team Leader and HR Manager to resolve
Oversee and respond to Customer Care Cases for market
Assist with engagement listening sessions and action planning, and one-on-one discussions to promote a positive work environment; analyze results and provide recommendations
Complete exit interviews with exiting team members
Maintain advanced knowledge of all Domino’s TUSA policies and procedures and update market and team members on new company policies and Human Resources updates
Compliance & Administrative
Process team member moves and offers; promotions, demotions, terminations, store-transfers, offer letters, sign-on bonuses
Assist with new store opening process; ATS set-up, recruiting materials, etc.
Partner with MCO’s and Market Admin to ensure 100% legal compliance; child labor compliance, new hire legal compliance, workman’s compensation issues, HR poster compliance, wage and hour compliance and unemployment claims as necessary, etc.
Assist with unemployment hearings and claims
Assist with random drug testing and reasonable suspicion process
Attend weekly market leadership meetings and quarterly People Reviews
Support the leave of absence process
Recruiting, Onboarding and Team Member Support
Assist team members with questions and be a resource for all HR related questions and concerns; payroll, benefits, compensation, LOA, team member concerns, etc.
Conduct General Manager in Training (GMiT) interviews
Assist with workforce planning and staffing for Level 3 and Level 4 Assistant Managers
Drive Engagement and Develop and Facilitate Human Resource Education and Skills Training
Assist with facilitating skills training classes/workshops and manager onboarding (Interviewing, Recruiting, Developing Team, Employee Benefits, Ultra/PeopleSoft, AM and GM onboarding etc.), coordinate training sites and attendees, track attendance and results
Conduct HR Evaluation Reports (PER)
Assist in planning and facilitating open enrollment and events at the market level
Qualifications
1-3 Years’ Human Resources experience
Bachelor’s degree in human resources or related field preferred
Outstanding interpersonal and communication skills required
Strong ability to build & maintain relationships
Outstanding motivation skills and positive attitude required
Expert skills with Microsoft Office suite
High attention to detail and process improvement
Ability to travel up to 25%
Valid driver license and car
Additional Information
All your information will be kept confidential according to EEO guidelines.
