Endurance Warranty Services Hiring for Employee Relations Manager at Remote Full Time

SUMMARY:
The HR Business Partner (HRBP) formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. The HRBP provides comprehensive management, support, coordination, and guidance in the administration of the day-to-day operations and functions of the HR department and ensures the application of company policies, procedures, and practices contributing to the successful growth & development of the company. The HRBP is adapt as using HR software systems and working closely with all departments and levels of the organization.

RESPONSIBILITIES:

• Consults with management, providing HR guidance and assistance.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintain organization compliance with all federal, state, and local employment-related laws.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Research specific state and/or local employment ordinances and regulations as required.
• Expert on Employee Handbook and all company HR policies and procedures.
• Provides HR policy guidance and interpretation.
• Provides day-to-day performance management guidance to management (e.g., coaching, counseling, training, mentoring, disciplinary actions).
• Assist managers with resolving employee relations issues and how to document disciplinary actions.
• Maintain detailed records related to grievances, performance reviews, and disciplinary actions.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Interpret, assist, advise, and respond to queries from managers, employees, former employees, and other parties in a timely manner.
• Advise management on HR issues, investigate HR related problems, gather documentation, make recommendations, and resolve.
• Conduct research, investigate, gather, and organize data and statistical information.
• Manage sensitive and confidential matters, including personnel relations, organizational changes, and protecting the security of information, data, and files.
• Evaluate/recognize risks or potential liability issues and give recommendations for managing.
• Manage employee leave of absences and FMLA.
• Develop and maintain comprehensive knowledge of HRIS and Timeclock systems.
• Maintain and update HR files, records, forms, and databases while ensuing accuracy and confidentiality.
• Enter information into databases and systems, compile data and prepare reports, spreadsheets, memos, and other documents.
• Perform audits to ensure that all required employee documentation is collected and maintained properly.
• Participate in unemployment claim hearing when required.
• Assist will all areas of the HR department as needed or assigned.
• Complete HR Projects as assigned by the Chief Talent Officer or Director of Human Resources.
• Other duties as assigned as business needs arise.

QUALIFICATIONS:

• Bachelors Degree in Human Resources, Business Administration or related field required.
• Minimum 7 years HR experience, including resolving complex employee relations issues.
• Proficient with Microsoft Office Suite, HRIS, Time Tracking, and other HR related systems.
• Thorough knowledge of employment-related laws and regulations.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to act with integrity, professionalism, and confidentiality.
• Professional in appearance and presentation and in a virtual workspace.
• Must be versed in FLSA, FMLA, EEOC, ADA, etc.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information.
• Prolonged periods of sitting at a desk and working on a computer.

Equal Employment Opportunity

Endurance is proud to be an equal opportunity employer. We celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together.

About Endurance

Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.

When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength and we’re proud to work as a diverse team to serve our customers and our community.

Therefore, we’ve been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power’s “50 Best Companies to Sell For,” and consistently makes industry lists from Crain’s and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance and we’re highly rated by our customers on Google, Trustpilot, Better Business Bureau and other major online review sites.

Come accelerate your career with us. We’ll give you the tools you need to succeed at work, and the flexibility to enjoy life outside of your job.