Epsilon Hiring for Client Account Executive Job at West Chicago, IL Full Time

The Client Account Executive (CAE) oversees and manages the workflow and execution of various multi-channel marketing campaigns. The CAE works within the Client Services account team to execute activities for our client accounts. CAE responsibilities include:

• Provide management of day-to-day activities of Email & DM marketing programs by ensuring accurate, timely execution of projects, with both internal teams and external clients
• Develop and maintain relationships with clients at appropriate levels through daily contact
• Participation in project planning and scheduling
• Coordinate with internal teams including production, creative, analytics, database, PCM / email and creative regarding schedules, process, creative and logic updates/changes and deliverables
• Work closely with Account Director and internal Account Team to knowledge share as needed
• Serve as liaison between client and creative, production, and data teams
• Prepare well-organized, prioritized, clear and concise memos, conference reports and documentation
• Provides direction to creative team, via Creative Brief for creative development that reflects the client’s requests
• Stay current on marketing strategies and tactics and client business
• Ensure client sign-off on all phases of projects are complete and on schedule
• Provide proofing and audit of campaign materials and deliverables
• Update client status reports and other internal documents as needed
• Assists in resolving problems with projects as they arise
• Ensure projects are billed correctly at their completion
• Increase efficiency and profitability of the program
• Other duties as assigned

Qualifications

• BS degree in Business, Marketing or Communications, or comparable experience
• 2 – 5 years of experience in related account support role
• Excellent written & verbal communication skills
• Able to work independently, self-starter, with strong initiative
• Highly organized and detail-oriented, while coordinating multiple projects simultaneously
• A strong MS Excel, Word and PowerPoint expertise is a must
• Must be familiar with the use of presentations, meeting minutes, and status reports
• Automotive marketing and or digital media experience a plus
• Able to work 8:30AM – 5:00PM in a team environment in the West Chicago, IL, office as needed; otherwise Remote
• Understanding of CRM/email and/or digital marketing processes a plus

Additional Information

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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