Graybar Hiring for Manager Talent Acquisition Job at Maryland Heights, MO Full Time

Position Description: Manager, Talent Acquisition

Version Dated: April 2022

Grade: 16M

Job #: 90014879

FLSA Status: Exempt

Location: Corporate

Purpose

• Oversee the Human Resources (HR) shared services Recruiting team.

Responsibilities

• Create a positive and productive working environment for the team while achieving excellence in customer service, operating efficiencies, achievement of service level agreements (SLAs) and adherence to standard operating procedures (SOPs).
• Assess and improve the effectiveness of the team through technology tools, workload distribution, escalated issue resolution, and monitoring of performance.
• Ensure new employees are proficient in customer service skills, technology, and HR policies and programs.
• Streamline and improve service, support recruitment processes.
• Use Human Resource Information Systems (HRIS) including Workday, ServiceNow, and others to achieve objectives.
• Engage team members through coaching and mentoring.
• Provide training and documentation to employees to support knowledge transfer.
• Maintain all compliance requirements of HR transactional processes.
• Communicate frequently with the team and customers to ensure solid relationships; solicit customer feedback and satisfaction levels.
• Effectively manage assigned budgets.

Requirements
Minimum

• 7 years’ experience: Understanding of lifecycle recruiting. Customer service experience, preferably in a management or supervisory role.
• High school diploma or GED

Preferred

• Four-year degree: Business, HR, or Management
• Professional in Human Resources (PHR) or Senior Professional Human Resources (SPHR)

Knowledge, Skills, Abilities
Knowledge

• Knowledge of full cycle recruitment
• Knowledge of current federal, state and local laws and regulations
• Knowledge of human capital management systems
• Knowledge of performance management and measurement techniques
• Knowledge of customer service principles and practices

Skills

• Consultative skills
• Customer service skills
• Leadership and supervisory skills

Abilities

• Ability to interact effectively with all levels within the organization
• Ability to work in an environment with constant structured deadlines while maintaining flexibility to adjust to meet unexpected priorities
• Ability to manage, motivate, and engage employees
• Ability to recognize data anomalies and train staff to do the same

Working Conditions
Office environment. This position may work remotely after training is successfully completed.

This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what’s next for you.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program

Equal Opportunity Employer/Vet/Disabled

Not the right fit? Let us know you’re interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!