Hampshire Gastroenterology Associates, LLC Hiring for Medical Receptionist/Front Desk Job at Florence, MA Full Time

JOB DESCRIPTION: MEDICAL OFFICE RECEPTIONIST

As client-facing professionals, Medical Receptionists play a key role in representing the Practice

Medical Office Receptionist Skills and Qualifications:

Customer Service, Multi-tasking, Telephone Skills, Scheduling, Effective Communication, Flexibility, Attention to Detail, Patience, Organization, Word Processing, Professionalism, Time Management, Quality Focus

Medical Office Receptionist Job Responsibilities:

Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Medical Office Receptionist Job Duties:

· Greets patients and visitors, in person or on the telephone; answers or refers inquiries.

· Optimizes patient satisfaction and providers’ time by scheduling appointments in person or by telephone.

· Serves as a point of contact for patients before and after their appointment, recording interactions as necessary.

· Keeps patient appointments on schedule by notifying MA of patients’ arrivals.

· Comforts patients by anticipating patients’ anxieties, answering patients’ questions,

and maintaining the reception area.

· Maintains patient accounts by obtaining, entering, and updating personal and insurance/financial information.

· Obtains revenue by recording and updating financial information; collecting and recording patient copays.

· Protects patients’ rights by maintaining confidentiality of personal and insurance/financial information.

· Maintains operations by following policies and procedures.

· Contributes to team effort by accomplishing related tasks as needed.

• Hours are Monday- Friday 8am to 5pm with an hour break, benefits after 90 days for full time employees

• We are requiring staff to have the Covid and Influenza vaccine.

Non Discrimination and Equal Opportunity Policy: Hampshire Gastroenterology is an equal opportunity employer. We will not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activates or operations.

Job Type: Full-time

Pay: $17.00 – $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location