Job Discription
Job Description:
HealthPartners is currently hiring for a Clinic Assistant. We are a nonprofit integrated care delivery and financing system based in Bloomington, MN. At HealthPartners, you will find a culture where we live our values of excellence, compassion, integrity, and partnership. By working together, we will improve health and well-being, create exceptional experiences for those we serve and make care and coverage more affordable. We seek colleagues who wish to help advance diversity, equity and inclusion and foster an environment where everyone feels welcome, included, and valued.
Required Qualifications:
REQUIRED TESTING:
* Alpha-numeric data entry test (4,000 keystrokes)
* Medical Terminology test
Physical Requirements:
Ability to sit or stand for prolonged periods of time. Oral and written communications with customers requires adequate speech, vision, and hearing. Proficiency in English is required. Proficiency in other languages may be required. Use of a telephone and computer terminal also requires adequate handwriting and manual dexterity skills.
Position Purpose:
Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This position is a vital point of contact for a patient entering the HPMG Clinics. This position facilitates the process of scheduling appointments and has responsibility for accurate collection of current financial and demographic information. This position directly impacts revenue collection for the medical group
Accountabilities:
1. Customer Service: Care for each person as he/she would like to be cared for by:
2. Check-in and Co-pay Administration
3. Computerized Appointment Scheduling for appointments
4. Registration and Verification
5. Specialty Appointment Coordination
6. Facilitate timely and accurate flow of communication within the clinic
7. Maintain open communication with Appointment Center to ensure patient and provider needs are met
8. General Accountabilities
HealthPartners is recognized nationally for providing outstanding care and experience for patients and members. We offer an excellent salary and benefits package. For more information and to apply go to and search for Job ID #68832.
Additional Information:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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