Messerli Kramer Hiring for Manager of Data Operations Job at Plymouth, MN Full Time

Manager of Data Operations

Messerli & Kramer, P.A. is an industry-leading consumer collection firm representing numerous national creditors. The Collections Division located in Plymouth, MN is seeking an experienced Data Operations Manager who will excel in a challenging, fast-paced environment. This hands-on position requires candidates to be both technically proficient and astute on a business level.

The Manager of Data Operations is responsible for managing a team of specialists who develop and maintain our data environment while ensuring sustained data exchange between the firm and its clients. The position is a blend of challenging and intellectual duties including project management, data analysis, vendor communication, multi system integration, documentation, data modeling, SQL development and supervision. The position requires the ability to be technically adept and agile in approaching complex and changing demands. This position also involves working with senior leadership to ensure the quality of our reporting and operational processes are efficient, streamlined, and automated wherever optimal.

Primary responsibilities:

• Manage a team of 12 Data Operations employees including developers, Business Analysts, EDI staff and workflow specialists.

Oversee the completion of team daily deliverables including:

• Daily transfer of placement, financial transaction and maintenance files to/from numerous clients.
• Daily file exception handling protocols..

• Daily client/vendor communications.

• SQL/Python/PowerShell development of customized jobs.

• Overall workflow maintenance in the system of record..

• Report creation and design using Crystal/Power BI.

• Client reconciliations for inventory and financials.

• Code mapping validation and remediation.

• Collaboration with operations staff to enhance reporting capacities.

• Project development in support of operations initiatives.

• Prioritize projects and tickets for team members.

• Maintain team SOPs with all new or changing procedures.

• Prepare and provide all data and documentation to clients for audits. Act as on-site person to clients when they are present for audits.

Other responsibilities:

• Data management automation and quality development.
• Ongoing modeling and development of data warehouse & analytics platform.
• Additional duties not listed above may be assigned based on business needs.

Qualifications:

• Minimum 4 year college degree.
• At least 10 years of experience in a Data Operations role including at least 3 years in a management capacity.
• Additional duties not listed above may be assigned based on business needs.

Competencies:

• Proficiency in Microsoft Office, Crystal Reports, SQL 2008, SQL 2016, SQL Management Studio, SSIS, SSRS, PowerShell, Python, and Adobe.
• Excellent verbal and written communication skills, exhibited leadership abilities, solid organization skills.
• Ability to communicate effectively with technical and non-technical personnel.
• The ability to manage multiple deadlines and demonstrated experience identifying and implementing automation to enhance organizational efficiency.
• Familiarity with data integrity QA processes.
• Familiarity with compliance requirements and the remediation process.
• Possess a basic understanding of accounting principles and Data Transfer practices.
• Prior experience in a collections environment is preferred.

Compensation:

Messerli & Kramer, P.A. offers a competitive compensation package as well as a comprehensive benefits package:

• Negotiable annual salary of $100,000 – $120,000 Eligibility for participation in annual profitability bonus pool.
• Medical, dental and vision coverage
• Life Insurance coverage
• FSA and HSA accounts.
• A generous PTO program (17 days per year with no delay in accrual)
• 8 paid holidays
• Employee assistance program
• Employee discount
• 401(k) plan with 4% funding regardless of employee contribution.
• Health club reimbursement as well as a free, 24 hour gym onsite
• Hybrid work from home opportunity
• Free parking

To apply please include a cover letter and a resume. Reply to this ad online or via mail to:

Doug Smyth

Messerli & Kramer, P.A.

3033 Campus Drive

Suite 250

Plymouth, MN 55441

Applicants must pass a criminal background and drug screening before commencing employment with Messerli & Kramer, P.A.

For more information about our firm, please visit our website: www.messerlikramer.com.

Job Type: Full-time

Pay: $100,000.00 – $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Decreased staff density with 75% of staff working from home. Masks required onsite. Meetings are virtual whenever possible.

Work Location: One location