NET Xperts LLC Hiring for Network Operations Center (NOC) Jr. Administrator Job at Pittsburgh, PA Full Time

Application Process

In order to be considered for this opportunity, you MUST complete the Indeed Assessment when applying. We will NOT accept resumes if you have not completed this step of the process.

“We are NOT currently accepting applications for individuals residing outside of the Pittsburgh region.”

Founded in 2002, NET Xperts LLC has the expertise to design, implement, and manage IT systems that meet the needs of businesses in Western PA. Whether in need of Cybersecurity, Managed Services, or Cloud Services, we are experienced, Certified Professionals that can help develop technology business plans to meet any strategic business goal. We value our commitment to our strong relationships with clients and employees.

Job Description Summary

Are you looking to make an immediate impact on the war against cybercrime? NET Xperts LLC is seeking a Network Operations Center Junior Admin. By joining our team, you will be responsible for helping administer our services to our monitored clients.

What’s In It For You

• The support of an organization to help shape your career and is passionate about personal excellence and self-improvement

• The ability to make an impact by building long-term relations with our clients as we believe it is vital for our growth

• Excellent compensation and a comprehensive benefits package including- medical, dental, vision, matching 401(k), and more!  

• Future growth of knowledge, skills, duties, and compensation is available. We are growing and want people to grow with us!

What Will You Do

• Monitoring: Configuring, updating, and assigning monitoring sets, reviewing monitoring alerts, working with our clients, Service Desk staff, and Technical staff to respond to alerts from pro-active monitoring.
• Deployment: Deploying and configuring agent software on desktops and laptops for clients, removing agent software from computers being retired, and managing machine groups and user accounts.
• Patch Management: Watch for the availability of newly released patches/updates, installation of all third-party patches and updates to client environment, working with our clients, Service Desk staff, and Technical staff to troubleshoot and solve issues with patch installations.
• Asset Management: Scheduling auditing of hardware and software.
• Antivirus/Antispyware: Deploying and configuring antivirus software to servers, desktops, and laptops, monitoring antivirus status, working with our clients, Service Desk staff, and Technical staff to troubleshoot virus-related issues and perform virus/spyware/malware remediation work.
• Reports: Creating reports – for routine use and for automated monthly reports, creating reports – for one-time, ad-hoc situations, scheduling and configuring periodic reports for delivery to clients, review monthly automated reports for accuracy and confirm delivery.

Education And Experience

• Associates Degree from a technical college or institution or equivalent experience is required

Skills/Job Requirements

• Previous training and hands-on experience with Microsoft Windows 7/8/10 operating systems is required. Microsoft Office 2013/2016 experience is preferred.
• Previous training and/or hands-on experience with the following is preferred but not required: user account administration, computer account administration, network-based antivirus solutions, anti-spam software, and remote access.
• Experience with the following is desired/helpful: Microsoft Terminal Services, Symantec Antivirus Corporate Edition, Symantec Endpoint Protection.
• Previous training and hands-on experience with the support of a variety of Microsoft-based networks for small and mid-size businesses.

The ideal candidate will have the above technical skills and experience; good verbal and written communications skills; the ability to work independently and in a fast-paced environment; possess organizational skills, problem-solving ability, and attention to detail; the ability to multi-task and manage time effectively; and have a strong work ethic and professional etiquette. Must be able to maintain new and existing certifications, as part of the ongoing job requirements.

Benefits

• $36,000.00 to $40,000.00 per year

• Healthcare Benefits (Medical, Dental, Vision)
• Life AD&D
• PTO (Maternity, Paternity, Pawternity & Charity Days available)
• IRA Match
• FREE Parking
• Jean Days
• Pizza Lunches
• Healthy Snack Program
• Team Building Activities
• Quarterly Corporate Outings

Job Type: Full-time

Pay: From $36,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
COVID-19 vaccination and booster is a condition of employment.

Ability to commute/relocate:

• Pittsburgh, PA 15221: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you currently vaccinated for COVID-19 or would you be willing to be fully vaccinated, by the time of hire?

Experience:

• Network administration: 1 year (Preferred)
• Technical support: 1 year (Preferred)

License/Certification:

• Driver’s License (Required)

Work Location: One location