JOB TASKS (IN ORDER OF IMPORTANCE):
RELATIONSHIPS INTERNAL:
All levels of Santa Cruz Seaside Company employees.
RELATIONSHIPS EXTERNAL:
High volume of interaction with guests.
UNIQUE JOB REQUIREMENTS:
This is a unique opportunity to join the Boardwalk’s great Guest Service Team. Must provide exceptional Guest Service by acknowledging and greeting all Guests and exemplify outstanding service to our Guests by owning the key Guest Service Principles. Be There, show up to work as scheduled and remain focused and be prepared, ready to help. Make Their Day, by finding a special way to connect with each Guest. Choose Your Attitude, by arriving to work with a positive and friendly disposition. Have Fun, by being enthusiastic, enjoying working with Guests and your coworkers.
This position requires heavy guest interaction on a daily basis. Employees must be enthusiastic about interacting with guests and providing excellent customer service. Must be able to work a varied work schedules. Wear company issued uniform. Works in a very fast paced environment with high noise levels. Must be willing to conform to company grooming and food safety hygiene requirements. Shifts may fall between 7 a.m. to as late as 12.30 a.m., 7 days a week, including holidays. Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events. Must be at least 16 years or older for a cook/bus position. Must be at least 18 years or older to serve beer and be able and willing to work past 12:30 a.m., as needed. May be required to work past scheduled shifts, including overtime, as needed. Must obtain a CA Food Handler card within 30 days of hire, or show proof of existing CA Food Handler card.
TRAINING AND EXPERIENCE:
Must provide outstanding Guest Service. Customer service, cash handling experience, and math skills are desirable.
KNOWLEDGE, SKILLS, AND ABILITIES:
Safety, etc.)
PHYSICAL REQUIREMENTS:
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