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Job Type: Full-Time Overview:
We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?
The Team Member Relations Specialist is responsible for assisting with all people support efforts for the Company; including hiring processes, onboarding, payroll & benefits administration, communication, and employee relations.
Responsibilities:
Participates in the conduct and resolution of investigations when team member complaints or concerns are brought forth.
Advises managers and supervisors about the steps in the progressive discipline system of the company. Counsels managers on employment issues, policy administration and performance management.
Participates in termination or corrective action meetings with team members.
Manage the department email box and respond as appropriate.
Answer employment and benefit questions and facilitate team member questions & communication as needed.
Audit and manage processes such as unemployment filings, compliance posters and team member files.
Partners with team leaders to communicate Human Resources policies, procedures, programs, and laws.
Recommends team member relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
May participate in the onboarding of new team members to the Company and ensure completion of documentation such as I-9, PIIANC, etc.
Qualifications:
BA/BS Degree required
3 years or more of Human Resources experience in a generalist role
Prior HR experience in a fast-paced call center or manufacturing environment preferred
Benefits of Joining the Club:
Medical, Dental and Vision Insurance
401K with match
PTO
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Company Profile:
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn’t otherwise afford orthodontic treatment to get a better smile.
What is SmileDirectClub? Link here.
What are our customers saying? Link here.
What is a SmileShop? Link here.
What is our culture like? Link here.
