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Title: Human Resources Generalist
Employer: St. Mary’s Center
Department: Administration
Status: Exempt, Full-time
Compensation: Salary range: 60K – 80K
Hours: Monday thru Friday, 8:30am – 5p, hybrid schedule
Reports to: Director of Administration
About St. Mary’s Center
St. Mary’s Center, www.stmaryscenter.org, is a community of hope, healing, and justice. We provide nutrition, advocacy, counseling, shelter, and social support to seniors and preschoolers in the heart of Oakland. St. Mary’s Center operates 41 units of transitional housing, a senior center, and preschool and is developing permanent supportive housing as part of a comprehensive, collaborative community development strategy along the San Pablo Avenue corridor. We are proud of an excellent multidisciplinary team delivering high-quality services to people with urgent needs. Charity Navigator awarded us a 4- star rating for fiscal management and integrity for six consecutive years.
Position Summary
St. Mary’s Center seeks a Human Resources Generalist to run all the daily functions of the Human Resources department such as employment, recruitment and hiring, compensation, benefits, training, employee relations, and enforcing company policies and practices. This position will act as the main point of contact for employees’ and managers’ queries on HR related topics. The HR Generalist is a conceptual thinker with fantastic organizational and conflict management skills. The HR Generalist will have the support of Administration.
Knowledge and Skills
Commitment to Social Justice and Understanding of Needs of Homelessness in Oakland – Strong commitment to SMC’s mission and social justice; knowledge in the areas of homelessness, poverty reduction, upward mobility and economic equity; Knowledge of or willingness to learn relevant clinical practices and approaches to serve unhoused Seniors
Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Organization and Recordkeeping – Maintaining files and records in a systematic way, keeping track of all work documents and managing successful performance of project; entering data into tracking systems, knowledge of administrative procedures and systems such as word processing, designing forms, and other office procedures
Multitasking and Efficiency – Ability to work under pressure in a positive, friendly, and supportive environment. Ability to work independently and creatively; able to organize and manage multiple projects simultaneously while maintaining exceptional attention to detail.
Communication – Talking to others to convey information effectively; communicating effectively in writing as appropriate for the needs of the audience; Ability to speak effectively before groups of employees or clients of organization.
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; Ability to anticipate and solve problems before they occur and improve the efficiency and effectiveness of the people they support.
PRIMARY AREAS OF RESPONSIBILITY
Legal Compliance and Policy / Employee Handbook (30%)
Ensure legal compliance in the organization’s day-to-day people operations
Maintain accurate information on organizational and personnel files in accordance with federal and state laws.
Update Executive Director and management team regarding changes in HR policies and update and maintain the Employee Handbook to comply with current regulations.
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
Participates in the development and implementation of new policies and practices.
Payroll (5%)
Process bi-weekly payroll for all staff, or support accounting staff to process payroll.
Research and serve as a driving point to integrate into a new payroll and timetracking system
Send payroll reports to accounting staff to record in general ledger.
Support executive director in development of salary matrix and analysis.
Benefits and Recordkeeping (20%)
Manage annual open enrollment process, including calendaring presentations, developing and distributing materials, monitoring enrollments and answering/referring benefits. questions for health care, dental, vision and life insurance; serves as a resource to staff for day-to-day needs.
Manage the bi-weekly retirement elective deferral contribution transfers.
Manage CFRA leave and various leave of absences, such as COVID19 related leaves.
Prepare annual Retirement Plan Census reports for 5500 tax filing.
Utilize our HRIS, BambooHR, to securely digitize employee files and make sure documentation matches standards of federal, state, and local laws.
Recruitment, Hiring, Planning (15%)
Handle all Human Resources processes including hiring, online onboarding, orientation, background checks, payroll, reviews, job description updates, benefits enrollment, manage retirement plan, employee training, disciplinary actions, employee complaints, employee relations, and terminations.
Develop or implement recruiting strategies to meet current or anticipated staffing needs.
Provide Orientation and electronic onboarding with new hires.
Provide appropriate onboarding documentation to accounting in a timely manner.
Develops job postings, calendars interviews and on-boards new hires.
Calendars exit interviews, completes checklist and prepares documentation
Advise management on organizing, preparing, or implementing recruiting or retention programs.
Liaison to health and retirement benefits provider including tracking eligibility, participation, documentation, and preparing necessary Board of Director approvals
Maintain annual list of Paid Holidays and distribute to staff in timely manner.
Staff Support and Professional Development (30%)
Promote a culture of diversity, equity and inclusion in the organization.
Interpret and explain human resources policies, procedures, laws, standards, or regulations and advise managers and staff on employment laws, policies and practices.
Manage training calendar for professional, paraprofessional safety requirements in social services setting, tracking renewal dates, securing training providers and supporting management team in identifying needs and opportunities.
Respond to employee request for payroll information.
Complete employment and income verification requests, unemployment forms, wage garnishment orders and payroll deductions.
Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
Propose activities to the management team to boost employee morale.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.
A degree in Human Resources Management, or certification and at least 3 years of experience as an HR professional in California. SHRM or PHR Certification a plus.
Working knowledge of state and federal employment policies and law and HR best practices.
Understanding of human resource reporting and recordkeeping requirements.
Prior experience with HR online systems preferred.
Proficiency in Microsoft Office 365 including Outlook, Word, Excel, OneDrive, Teams
Flexible, able to enjoy the challenges of supporting a small-size agency of diverse people and programs.
Strong organizational skills, ability to prioritize tasks, attention to details and to work under pressure in a positive, friendly, and supportive environment.
Outstanding time management skills, with attention to detail, and capacity for managing multiple projects at one time.
Ability to excel at anticipating and solving problems before they occur and improving the efficiency and effectiveness of the people they support.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In general, while performing the duties of this job, the employee is expected to stand; walk; sit; reach with hands and arms; and talk or hear.
Must be able to clearly communicate with others (verbally and in writing) to understand them and to be understood.
Must be able to occasionally lift and/or move up to 30 pounds.
Must be able to walk across agency offices and climb/descend stairs. Office located on second floor
Must be able to effectively use a computer and telephone to conduct business.
Must be able to communicate over a telephone and take notes.
St. Mary’s Center is an Equal Employment Opportunity Employer
St. Mary’s Center is an equal opportunity employer and is committed to an active Equal Employment Opportunity Program (EEOP). It is the stated policy of St. Mary’s Center that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age (over 40), sex, marital status, medical condition (cancer related) or physical handicap (includes all other medical condition.
