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Who We Are The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is looking for individuals who can work from home to fill several Program Specialist II positions. These individuals will report to the Appeals Department at 101 E. 15th St. in Austin, Texas, and serve as Hearing Examiners.
You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
Who You Are
The ideal candidate must have a secure, dedicated workspace with internet service; the ability to maintain a reliable and consistent work schedule; and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.
Within the confines of Commission policy, a Hearing Examiner is expected to employ initiative and independent judgment. Successful Hearing Examiners are self-motivated, set high standards for themselves, enjoy providing excellent customer service to many kinds of people, and can keep a calm demeanor under stressful situations.
The Appeals department is located adjacent to the Texas State Capitol in Austin, Texas. The Appeals department holds first level appeals from an original determination in disputed claims for unemployment insurance benefits. A successful Hearing Examiner will have the opportunity to work beside attorneys to learn the laws used in preparing decisions; observe actual hearings; hold single-party hearings and write decisions applying the Texas Unemployment Compensation Act & TWC Policy and Precedents – as they pertain to the facts of a case.
What You Will Do
This is a great opportunity for individuals interested in either pursuing or furthering their career in government work. The TWC is a state agency dedicated to providing excellent customer service in a timely manner. The TWC’s mission is to promote and support a workforce system that creates value and offers employers, families, individuals and communities the opportunity to achieve and sustain economic prosperity.
After gaining a working knowledge of the laws, regulations, policies, and precedent decisions to prepare for a hearing, a new hearing examiner will conduct telephone hearings on one-party issues – in accordance with Federal and Texas Law and procedures.
A Hearing Examiner will regularly confer with agency personnel to obtain additional information bearing on appeals and to clarify future implications of decisions; question witnesses and rule on exceptions, motions, and admissibility of evidence; and adjudicate benefit eligibility issues raised in appeals filed by claimants or employers.
You will also render decisions affirming, modifying, or reversing previous rulings based on testimony, claims records, applicable provisions of laws, and established precedents. Performs moderately complex (journey-level) consultative services and technical assistance work. Works under general supervision, with limited latitude for the use of initiative and independent judgment.
What You’ll Earn
- The salary is $3,800.00/ month
- Benefits include medical insurance, sick leave and vacation leave. Also, new State of Texas employees are eligible for a retirement benefit that includes a 401K savings plan.
Learn more at: https://www.ers.texas.gov/Active-Employees/Health- Benefits
You Are a Great Fit With
The ideal candidate will have good organizational skills, pay strong attention to details, and be able to handle multiple priorities. We are also looking for effective communicators – who work well in a team environment and can multi-task.
Experience and/or knowledge of the Texas Unemployment Compensation Act and conducting informal, administrative hearings and/or fact-finding skills.
Candidates must have a secure, dedicated workspace with internet service, ability to maintain a reliable and consistent work schedule and to be available for weekly meetings and group collaboration via Microsoft Teams.
Minimum Qualifications
- Graduation from an accredited four-year college or university plus six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency.
- One year of full-time experience may be substituted for each year (30 semester hours) of education.
- Experience and education may be substituted for one another.
Duties may involve up to 10% travel within the state of Texas and the ability to lift 40 pounds. Applications should be accurate, complete, concise, and targeted for the position. TWC may use all available information, including past unemployment claims to evaluate an applicant’s suitability for the positions. Incomplete applications may not be considered.
Veterans
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor’s Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf
How To Apply
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in Taleo.
TWC is not considering applications from persons who require sponsorship for an employment visa.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
Primary Location
United States-Texas-Austin
Work Locations
Austin:101 E 15th St (320-4001)
Job
Eligibility Interviewers
Organization
TEXAS WORKFORCE COMMISSION
Schedule
Full-time
Employee Status
Regular
Job Type
Standard
Job Level
Non-Management
Travel
Yes, 10 % of the Time
Job Posting
Nov 6, 2023, 11:00:00 PM
Work From Home
Yes
