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About Trove Recommerce
Recognized by FastCo in 2022 as one of the World Changing Ideas Awards and in 2020 as one of the World’s Most Innovative Companies, Trove powers resale for the world’s most beloved brands, extending the life of millions of products and creating more inclusive, less wasteful business models. Trove is the market leader in branded resale and trade-in for world-class brands and retailers such as Canada Goose, lululemon, Patagonia, REI, Levi’s, Arc’teryx, Allbirds, and more. Through its proprietary Recommerce Operating System, Trove is accelerating the shift toward more sustainable business models, foundational for circularity. Over the last decade, Trove has equipped leading brands with technology and operations to create and scale branded resale programs by enabling customer trade-in of items, single-SKU identification and condition grading, site build and maintenance, and customer data collection, analytics and reporting. A Certified B Corporation, Trove is pioneering a new era of retail essential to a more sustainable future.
About The Supply Chain Logistics Manager Role
We’re looking for an experienced Supply Chain Logistics Manager to join the Operations team at our west coast production facility. This position will report to the Senior Manager of Operations and will serve the direct contact to our partner brands’ logistics teams, our operations team in the Bay Area, and our third party logistics (3PL) providers across the U.S. as the coordinator of inbound and outbound logistics. On a day to day basis you will establish 2-way communication with logistics contacts to identify and manage all inbound and outbound shipments of resale inventory across our recommerce supply chain. You will also manage a small team of specialists that support 3PLs that manage recommerce operations on behalf of Trove, including triaging issues in our warehouse management and inventory management systems.
What You’ll Do
- Manage the inbound and outbound flow of merchandise as part of our brand partners’ recommerce programs
- In collaboration with our Partnerships and Data teams, build predictable, scalable forecasting models for our partners’ recommerce programs
- Drives the 3PL operations and supports teams to achieve targeted performance, ensuring effective product flow through the DC to optimize fulfillment operations
- Implement DC operation strategies that promote standardization of and adherence to chain of custody of inventory
- Identify opportunities to streamline 3PL processes
- Manage a team of recommerce specialists that support 3PL partners in managing day-to-day recommerce operations
Experience You Bring
- Experience in e-commerce/retail distribution and fulfillment, either vertically integrated or 3PL, with a focus on direct-to-consumer
- Understanding of warehouse management systems and managing configurations
- Experience leading a team to a shared goal
- Strong interpersonal skills and are comfortable communicating with all levels within the organization, working both collaboratively with front-line process experts and sharing updates with senior management
- Ability to drive cross-functional initiatives involving partners from across the business
- Exceptional focus on delivering against deadlines and a high-quality of work
Bonus Points If You Have
- Strong understanding of Lean methodologies
- Experience in apparel/luxury supply chain
- Experience in reverse logistics and high-volume returns processing
Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Trove, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Why Work Here?
- Flexible Remote Workplace- Trove’s flexible schedule and remote workplace allows employees to take control over their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs.
- Open PTO -Our unlimited vacation company policy allows employees to take as much leave as they need. Employees need time to rest and enjoy themselves outside work. Putting a cap on this important time doesn’t help our effort to achieve high levels of employee satisfaction and productivity.
- 401K- Employees can set aside pre-tax dollars to invest in a qualified retirement investment plan with a company match.
- Medical- Trove covers 100% of employee monthly premium.
- Equity/Share Options – The longer the employee works, the more stocks become available to purchase.
- Learning Fund- Exempt employees have access to a pool of funds to support execution of their self-development goals and objectives.
- Partner Discounts- Enjoy eligibility for Pro Accounts and various partner discounts from Patagonia, Arcteryx and Eileen FIsher
- Mission Driven- Work alongside passionate people to build the leading recommerce infrastructure and the circular economy.
Trove is committed to creating an equitable and transparent workplace. The annual compensation range for this position is $90,282-$130,625 plus competitive bonus and equity. Final compensation will be determined based on experience, location and skills and may vary from the range listed above.
Trove is proud to be an equal opportunity company but we don’t want to stop there. We strive to be an anti-racist company and we believe that diversity and gender balance will help us reach our full potential. At Trove we are building a company where we are not only proud of our mission, but how we are pursuing it. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status and we will consider qualified applicants with arrest and conviction records for employment.
Trove requires all employees to provide proof of a COVID-19 vaccination as a condition of their employment, subject to exemptions for sincerely held religious beliefs, or medical reasons.