UpStream Hiring for HR Business Partner at North, SC Full Time

At UpStream we believe good health is a state of independence where each person has the capacity to live a long, happy, and active life. We aim to deliver the type of care our members need to regain and maintain their independence by delivering effective, efficient, and sustainable care.

UpStream is a trusted partner to primary care physicians, helping them focus on what is most important, the patient. We support the delivery of value-based care for seniors and people living with chronic conditions. By working in partnership with healthcare practices and clinics we offer a comprehensive solution for physicians that delivers and sustains better outcomes.

How you’ll help

As a critical member of our growing People team, the HR Business Partner (HRBP) will be a trusted and strategic people advisor and coach that supports our teams and leaders. This role is responsible for connecting the needs of the business to people strategies and initiatives and ensuring that people strategies are always proactive, forward-thinking, and reflective of the growth trajectory of UpStream. As an HRBP, you will work closely with our managers and leaders to provide guidance and counsel on all people matters. This is a newly created role that will influence team member experience by architecting and executing people processes and partnerships that stimulate the engagement, retention, development, and performance of our team. This person will have the opportunity to build a structure and team to support our employee population as we grow.

This role will evolve over time (and you’ll have the opportunity to shape what that looks like) but initially you will be creating programs, education, and policies around key HR-related areas – everything from employee relations to performance management to team member engagement and more. We are looking for someone who is comfortable with developing and championing an innovative approach to traditional aspects of HR. This person will demonstrate a track record of building meaningful relationships across all levels of an organization. Well-developed interpersonal skills and a high degree of emotional intelligence and flexibility will be integral to success in this role. Ability to navigate within ambiguity, a service orientation, and a high level of humility are all requirements for successful assimilation into our collaborative, entrepreneurial and evolving culture. This role reports directly to the Chief People Officer.

What you’ll do

• Play a key role as a strategic leader focused on talent strategy and culture that drives employee engagement. Your work will make a direct impact on our growing business!
• Champion, bolster, and evolve culture, improving programs, diagnostics, and related training/coaching, to foster a healthy, collaborative workplace.
• Accountable for managing employee relations issues and developing education for leaders to enable them to manage situations with autonomy and confidence.
• Develop approach to resourcing an HRBP team to effectively support a rapidly growing, distributed, clinical and non-clinical workforce.
• Collaborate with the Total Rewards Manager on the development of programs that attract and retain talent and position UpStream as a competitive employer of choice.
• Ensure compliance with federal and state employment regulations with a critical focus on our new and emerging markets.
• Partner with our People Operations leader on all people processes to ensure our workflows are efficient and effective and to foster strong collaboration across the People Team.
• Manage critical and time sensitive ad-hoc projects based on stakeholder and/or HR partner needs.
• Develop, lead and analyze HR metrics and provide recommendations to key stakeholders, executives, and CPO; leverage data to inform decision-making around key People programming and initiatives.

Experience and skills you’ll need

• You’ve been an early HR/People Ops team member at a quickly growing company. You’ve independently owned key HR programs such as policy building, engagement, and performance management.
• You have experience with HR budgeting, developing and managing HR/People performance dashboards and analytics and reporting. You leverage this data to identify insights that drive action.
• You bring expertise in emerging HRIS, engagement, and performance platforms that are appropriate for a growing organization.
• You have succeeded in creating and driving effective development, employee relations, retention, and reward programs.
• You strike the right balance between building the most critical processes and not over-engineering. You know which things need structure and which ones don’t.
• You’re constantly thinking about new and creative ways to build culture, boost team member engagement, and retain top talent.
• You are very comfortable operating within ambiguity. You are a results-oriented professional who can make sense of chaos to continually deliver desired results.
• You are self-aware and have excellent interpersonal communication and critical problem-solving skills.
• Demonstrated record as a strategic business partner and coach to all levels of the organization in areas of talent acquisition, performance management, total rewards, learning and development, and team member engagement.
• Ability to work with numbers, presentations, analysis, MS Excel and the Office 365 suite of applications.
• Bachelor’s degree strongly preferred.
• Ability to travel overnight to our local markets as needed to support leaders and employees.

Job Specific Details

The ideal candidate will be in the CST/EST zones

What You’ll Get (AKA Perks & Benefits):

• Health insurance plans through United Health Care including FSA and HSA plans.
• Dental, Vision, Life, Accident through Guardian.
• 401k plan with match (Roth and Traditional).
• Financial perks and rewards through BenefitHub.
• Free EAP access through WorkLifeMatters.
• Generous PTO and paid holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.