Risk and Control Self Assessments (RCSAs) and Control Testing: Build, maintain, and refresh RCSAs for significant business processes, including development of process flows and process narratives, risk and control analysis. Identifying gaps or limitations within HR processes and systems, and work with HR leaders to develop and implement internal controls to sufficiently mitigate risk. Keep HR apprised of potential changes in inherent risk or control breakdowns/ deficiencies that could impact residual risk. Act as a trusted advisor on operational risk issues, including risk identification associated with HR projects, ongoing HR processes, and emerging risks.
Issue/Event Management: Assist on issue/event management process, including maintaining monthly status updates, assisting HR business functions on developing and tracking remediation plans, validation of issues prior to closure. Keep apprised of ongoing audits, regulatory examinations, and compliance controls tests and their resulting findings. Support business unit management in the discussion and assessment of potential risk issues and remediation of issues.
Regulatory Change Management: Participate in the regulatory change management process by assessing applicability and impact of laws and regulations to HR processes and by supporting business changes to meet new or updated regulatory requirements.
Key Risk Metrics/ Reporting: Help HR management to identify and develop key risk metrics (KRMs). Track and monitor KRMs, including actions taken when metrics are outside of tolerance levels. Provide accurate, timely and objective operational risk reporting to HR management on the business unit operational risk profile. Help maintain the HR compliance calendar to ensure all reporting is conducted timely and as required.
Experience you will need:
Bachelor’s Degree or equivalent relevant experience
5+ years of experience in operations management; operational and/or compliance risk management; and/or audit experience in financial services or within an HR organization
In-depth knowledge of and experience with internal audit and regulatory examination processes, and SOX, preferably in the financial services industry
Strong understanding of operational risk management techniques and preferably experience in HR, specifically in functions such as Talent Acquisition, Total Rewards, or Employee Relations.
In-depth knowledge of Federal and State employment laws and regulations, including EEO/Affirmative Action laws and government investigative procedures. Familiarity with OFCCP compliance.
Understanding of the development and implementation of various Human Resources policies that ensure a compliant work environment.
Strong risk and compliance mindset with ability to identify risks and develop effective controls.
Strong communication skills, both verbal and written, and an ability to interact with all levels of management, including executive management and external regulatory agencies.
Strong Microsoft Excel skills; familiarity with SharePoint; Experience with Archer, Workiva, or some governance, risk management, and compliance (GRC) management system.
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