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Full Job Description
Our team is infused with a living passion to serve our guests, community and the people we work alongside everyday. As a HR & Administrative Lead, you will be directly responsible for the behind the scenes work that keeps the business operating effectively. The role consists of leading three main areas: Talent, Administration, & Team Member Engagement.
Responsibilities:
Talent
Leading/coordinating our efforts to recruit, interview, and hire new Team Members. Of particular importance:
Develop and execute a strategic plan for establishing long-term recruitment pipelines
Oversee talent selection and talent acquisition processes that intentionally generate enthusiasm for the Chick-fil-A brand
Document and maintain all recruiting related information in job boards, corporate career websites, and other possible channels
Fully exploiting all local recruiting avenues
Developing, impending, and maintaining an effective initial interview process
Coordinating interviews with additional leaders
Oversee and manage existing recruitment programs and systems such as Team Member referrals and internships
HR Process and Documentation. Of particular importance:
Manage candidates through full-life cycle recruitment process, ensuring a positive candidate experience
Review applicant information and conduct phone screens for qualified applicants
Proper on-boarding of new hires. On-boarding includes:
Conducting orientation with a sharp focus on our Core Values, on our commitment to service and our vision, and on the culture of Chick-fil-A
Thorough and accurate completion of I-9 form, W-4 form, and all work-related policies
Implement and maintain digitization of HR system through online HR system
Administration
Ensure all suppliers payments are entered and paid biweekly
Ensure checks are sent to suppliers
Order Change Fund
Maintain store email
Forward any emails to Operator or Director that need their attention
Manage Uniforms storing and ordering
Order uniforms for new team members
Ensure each team member has full uniform prior to training
Performance Evaluations and Team Member Development
Team Member Engagement
Key Communicator on leadership team in regard to Team member Environment and Culture
Promote interaction and trust between supervisors and employees
Promote collaborative relationships through team building, cross-functional projects and training
Seek to understand and appreciate different perspectives and to address employee concerns and issues
Encourage, celebrate, and recognize employees in open forums
Actively solicit employee feedback; evaluate and recommend strategies for improving employee engagement
Develop financial budget (low-cost, maximized result) for team-member engagement events
Coordinate and Facilitate personal and professional development programs/events for team members and leaders
Partner with Operator to explore community resources and benefit programs for team members
Plan and execute restaurant level events
REQUIREMENTS
Previous HR experience is required
Bachelor’s degree in Human Resources, Business Administration, or related field is preferred
Knowledge of HR best practices as well as all local, state, and federal employment laws
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta’s Greenbriar Shopping Center. Today, Chick-fil-A is America’s #1 quick service restaurant.