General Function:
Provide guidance and resolution to customer utility concerns and needs while maintaining the highest level of customer service.
Reports To:
Customer Service Superintendent
Director of Customer Service
Supervisory Responsibilities:
None
Essential Duties and Responsibilities:
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Qualifying individuals with disabilities may be provided reasonable accommodations to enable them to perform the essential functions.
Type of Appointment/Work hours:
Physical and Environmental Demands or Conditions:
The physical and environmental demands for this position have been listed on the last page of this description. Physical and environmental demands must be met to successfully perform the essential duties and responsibilities of this position.
Requirements:
Core Competencies:
Work Authorization/Security Clearance:
All of the above information is intended to indicate the general nature and level of work performed by employees in this position. This description is not intended to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to this position. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $19.28 – $20.24 per hour
Benefits:
Schedule:
Education:
Work Location: One location
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