Job description
Job Description
Position title: Administrative Assistant
Functional area: Fulfillment
Reports to: Operations Manager; Managing Member
Salary: $50,000 – $70,000 Annually
Employment Status: Full time
Date: April 5, 2022
Work with us
We’re a CPA firm that helps construction companies and their shareholders meet their goals. If you want to join us on our journey, check out this new opportunity at our firm!
Massie & Company is in search of a highly skilled administrative assistant to join our team and help us continue our tradition of unparalleled client and employee satisfaction. We help construction companies achieve their financial goals, and reach their full potential by providing them with great information. We’re a functional team of high performing people who are Transparent, Professional, Dependable and Predictable, Committed, and we are Continuously Improving. As an ideal candidate, you have a track record of delivering outstanding client experience. You’ve previously managed day-to-day operational activities, including production, special projects management, and administrative processes. You’re a motivated professional who thrives on creating a climate of trust, teamwork, and productivity. Ultimately, you are responsible for continuing the success of our daily business practices — and ushering in a new era of growth at Massie & Company, PLLC.
For a full description of the position see our website at www.massiecpa.com.
POSITION OBJECTIVE
A successful administrative assistant will create an exceptional experience both for the professional team and the clients while focusing on efficient and effective internal workflow. The administrative assistant is the ultimate conductor to keeping workflow operations organized, efficient, and smooth. Day to day, you will provide support administrative assistance to the professional team, which might include making & returning phone calls, organizing workflow schedules, making appointments, managing office supplies, tracking down documents, and whatever else it takes to help your team be more productive. As such, it is important to be personable, confidential, professional, and helpful when working in this position. You will carry out this role with a goal of complete satisfaction. The ultimate objective is to keep people, projects and processes operating at peak efficiency.
Position Specification
Qualifications: relevant Vocational qualifications will be considered. These could include relevant certificates and/or qualifications in administration, customer service, business management, business and information technology.
Knowledge, Skills & Experience (Essential): proven administrative experience, leadership skills, ability to manage daily details with big-picture thinking to ensure a truly unique experience, successful experience in a corporate or customer service orientated environment, computer literacy skills including Microsoft suite of products, excellent communication skills, including active listening and clear articulation, ability to work individually and as a team, ability to solve problems and alleviate conflicts or escalate tactfully, demonstrated ability to manage time, prioritize & coordinate multiple projects at once, demonstrated ability to meet strict deadlines – strong time management skills, experience in maintaining and building enriching relationships, ability to demonstrate initiative and innovative thinking, superior organizational skills, strong analytical skills, ability to be effective under pressure, highly advanced emotional competence with excellent interpersonal and influencing skills with demonstrated success in working effectively with a diverse range of people. The position demands great communication skills, flexibility, proactive logistics, and efficiency, with demands and expectations prone to changing on a day-to-day basis.
Knowledge, Skills & Experience (Desirable): previous success in office / administrative management, project management experience, experience developing internal processes and filing systems, track record of meeting or exceeding project deadlines, experience with Practice CS or Workpapers CS experience dealing with relevant government departments in relation to tax, accounting and audit matters, ability to recognize strong business networks and deal effectively with sensitive and political situations.
Competencies Required
The following competencies are required for this position:
Confidentiality
Communication
Teamwork
Problem solving
Self-Management
Planning and organizing
Technology
Learning
Initiative and enterprise
General
Key Performance Measures
Outputs
Key Performance Indicator
Measures
Reports
Reports by due date
COB Friday (weekly)
Cost
Efficiency
AHR, turnaround time
Production
Turnaround Time / days
WIP data, Productivity of team
Retention
Client Happiness
Net promoter score, surveys, retention
Projects
# Completed
Projects completed to deadlines
HR
Team happiness
Team happiness indicator
IT
IT hours downtime
Downtime/time
General Responsibilities
Tasks List
Provide support and administrative assistance to assigned Directors/Partners/Managers/Accountants including:
Benefits
Please send resume, letters of recommendation and references to PO Box 1778 in Battle Ground, WA 98604, or e-mail to [email protected].
We are an equal opportunity employer.
Job Type: Full-time
Salary: $50,000.00 – $70,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: In person
Company Description
A great place to work!
A great place to work!
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