The Mom Project Hiring for Product and Operations Program Manager (100% Remote) Job at Remote Full Time

Founded in 2008, our Customer represents a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. They exist to create a world where anyone can belong anywhere, providing healthy travel that is local, authentic, diverse, inclusive, and sustainable. Their website and app uniquely leverage technology to economically empower millions of people around the world to unlock and monetize their spaces, passions, and talents to become hospitality entrepreneurs.

We are seeking a Product and Operations Program Manager on a contract basis to help support our customer’s business needs. This role is responsible for driving program scoping, builds, and operationalization across a suite of technology products and services that make clients a safe and reliable platform. You will be the primary interface between design, product, engineering, data science, and operations.

What You’ll Do:
Lead cross-functional teams including product, operations, and engineering, in concepting, scoping, building, and launching various trust and safety products.

Drive clarity and definition for programs and processes across the organization.

Proactively enhance the Program Management function and Trust Defense organization.

Build and maintain program schedules, identify risks, and critical paths, and drive delivery.

Collate program resources, escalate resource gaps, acceleration opportunities.

Communicate progress and challenges across programs and products to executives.

Capture product requirements and convert them into a plan with tradeoffs for best-case outcomes.

Drive products along the product development lifecycle whereas others will drive operations integrations.

Must Haves:
6-10 years of program management and technical delivery experience.

Expert understanding of project management and maturation fundamentals.

Expertise with tools such as Confluence, Jira, Smartsheet, MS Project, and Asana.

Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative.

Must have a proven track record of launching complex products in highly constrained environments through the full scope of the product development lifecycle.

Strong technical background and experience building software products.

Phenomenal problem-solving skills.

Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to identify and manage blocking issues.

Must build great relationships and can drive alignment across large cross-functional teams.

Clear communicator, an excellent collaborator, and has great influencing skills.

You can make the complex simple and inspire teams to action through program plans.

Critical thinker and can deliver both tactically and strategically.

Education:
Bachelor’s degree in Engineering preferred.

Professional Program Management certification preferred.

Hours and Location:
Standard M-F, 40 hours/week. This role is 100% remote.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engage Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program

Please note : In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.