UnityPoint Health Hiring for HR Shared Services Coordinator at West Des Moines, IA Full Time

Overview:
This position is open to remote/work from home with strong preference for candidates residing within the UPH geographies of Iowa, Illinois, & Wisconsin.

What you will do:
The HR Shared Services Coordinator is the key resource for the AskHR team providing administration of Human Resources operations including but not limited to health, wellness, retirement, education assistance, employee recognition, disability, ADAAA, and ongoing HR initiatives

COVID-19 and Flu Vaccination Requirement: It is required to be fully vaccinated for COVID-19 and Influenza. Exemption requests based on medical or religious reasons may be submitted, but must be approved for active employment.

Why UnityPoint Health?

Commitment to our Team –We’ve been named aTop 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.

Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.

Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.

Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

Responsibilities:
Shared Service Coordination

• Provide support to functional areas of Total Rewards, including, but not limited to benefits administration, compensation administration, leave of absence administration, HRIS, communication, wellness, and special projects, to ensure compliance with policies and procedures as well as state and federal regulations.
• Serves as Subject Matter Expert (SME) regarding life, retirement, health, wellness, education assistance, employee recognition, leaves of absence, American Disability Act (ADA), COBRA, and other duties as assigned
• Serves as liaison with vendors/agencies regarding programs, data and issues to resolve assigned issues. Escalate as appropriate to leadership.
• Create, advise, and maintain proper documentation for information/communications pertaining to team member benefits dependent verification of life events, physician result forms, public service loan forgiveness, wellness credits, ADA, faxes/cases/calls, as assigned).
• Alert and advise leadership and HR teams of patterns, issues, and make recommendations on resolution.
• Analyze research and resolve issues in vendor reports to validate payroll accuracy.

Customer Service

• Collaborate, advise and resolve with team members, leaders, HR Business Partners (HRBPs), broker, Legal and vendors regarding regulations and policies including ADA case management and benefits administration.
• Independently handles first level escalations and if unable to assist will send to Sr. Shared Services Operations.
• Educate team members/leaders/HRBPs on benefits/LOA regulations, policies, and procedures. Also, provide navigation guidance for Lawson and vendor portals.

Compliance

Validate, analyze, and ensure data and system integrity is accurate for team members.

Audit, analyze, validate, and resolve issues found in reports.

Qualifications:
Education:
Associates Degree (or applicable work experience)

Bachelor’s Degree preferred

Experience:
2 years in the analysis, design, and/or administration of benefits including but not limited to health, wellness, retirement, education assistance, employee recognition, disability, and ADA

3+ years in the analysis, design, and/or administration of benefits including but not limited to health, wellness, retirement, education assistance, employee recognition, disability, and ADA preferred.

Misc.

Knowledge of Kronos or Lawson is a plus!